Are You Meeting (and Setting) Customers' Expectations?
14 Jan 2020
To succeed, the value of what you offer must be greater than what people expect.
My family and I went out for brunch recently in Miami. We ordered about $60 worth of food, and when the waiter asked what I’d like to drink, I said what I always do: “Just water, please.”
“We charge 50 cents for water because we filter it five times,” the waiter said. That’s ridiculous, I replied. The waiter agreed -- in fact, he said, he’d been trying to talk the restaurant’s owner out of this policy for a while now. But the owner wouldn’t budge because he’d invested in some fancy filtration system.
4 Steps to Growing Your Business NowJan 14 2020
Q: My business stalled out in 2019. What can I do to give myself the highest likelihood of growth in 2020? -- Aden, Minneapolis The challenge of growing a business is surprisingly similar to the difficulties of losing weight. It’s something I realized after growing my first business, a fitness consultancy called Born...
We’re pleased to roll out a new economic development tool to promote the vitality of Minnesota’s rural communities – Telecommuter Forward! We know that fast, reliable broadband access improves quality of life, makes businesses more competitive, and provides career opportunities for our Greater Minnesota workforce. Friendly telecommuting policies build on...
Most people who live in a home with a septic system probably know they should get it pumped once in a while. But they may not realize that what they put in their septic system can prevent it from working properly — and could even wind up in their...